Privacy Policy

Last updated: February 2025

1. Introduction

AgentPlus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly to us, such as: • Account registration information (name, email, company) • Payment information (processed securely) • Contact information (phone, WhatsApp) • Service usage data and analytics • Communication logs and support tickets We also automatically collect certain information when you use our services: • IP address and device information • Browser type and operating system • Pages visited and time spent • Referrer information

3. How We Use Your Information

We use the collected information to: • Provide, maintain, and improve our services • Process transactions and send related confirmations • Send service updates and support communications • Respond to your inquiries and requests • Send marketing communications (with your consent) • Comply with legal obligations • Prevent fraud and ensure security

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using industry-standard protocols. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time, subject to legal requirements.

6. Sharing Your Information

We do not sell or share your personal information with third parties, except: • With service providers who assist us (under confidentiality agreements) • When required by law or to enforce our terms • With your explicit consent • To protect our rights and safety

7. Your Rights

You have the right to: • Access your personal data • Correct inaccurate information • Request deletion of your data • Opt-out of marketing communications • Data portability To exercise these rights, contact us at hello@agentplus.ai

8. Cookies

We use cookies to enhance your experience on our website. You can control cookie preferences through your browser settings. Some cookies are necessary for website functionality.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: Email: hello@agentplus.ai WhatsApp: +254 759 256514 We will respond within 30 days of your request.

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